Privacy policy

1. Introduction

We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and store your personal information when you visit our website or make a purchase.

2. Information We Collect

We may collect and process the following types of data:

  • Personal Information: Name, email address, billing/shipping address, phone number.
  • Payment Information: Processed securely by third-party payment providers (we do not store your card details).
  • Order Information: Details of purchases made on our website.
  • Website Usage Data: Information about how you interact with our website (cookies, IP address, browsing behavior).

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.
  • To provide customer support and respond to inquiries.
  • To send you order updates and important notifications.
  • To improve our website and customer experience.
  • To comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Payment processors (e.g., PayPal, Stripe) to securely process payments.
  • Delivery partners to ensure proper order fulfillment.
  • Legal authorities if required by law.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, loss, or misuse.

7. Your Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Access, correct, or delete your personal data.
  • Object to data processing or request restriction.
  • Withdraw consent for marketing communications.
  • Request data portability.

To exercise these rights, contact us at [your contact email].

8. Retention of Data

We retain your personal data only as long as necessary to fulfill our obligations, comply with legal requirements, and improve our services.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies.